All brand new merchandise (unless otherwise indicated) purchased online can be returned or exchanged within 30 days of the date of purchase.
All items must be clean and unused, in the original packaging and with the tags (if applicable) still attached.
You are responsible for the return shipping costs and applicable fees, and refunds do not include the original shipping costs to you. We recommend using a shipping method that provides tracking numbers. Stonybrook Paddle will not be responsible for return shipments that are lost in transit, and we will not issue a refund or exchange until your merchandise is received at Stonybrook Paddle.
We do not accept COD, or collect shipments.
SUP boards must be returned packaged in the original manner to protect the merchandise from any damage caused during shipping.
USED, DEMO, and FINAL SALE ITEMS do not qualify for return, exchange, or refund.